It is no secret that retaining top talent is directly linked to how well an organization can engage their employees. What many organizations may not readily acknowledge, is how the quality of their employee engagement impacts the ability of the organization to meet its goals. Employees who report a high degree of engagement within their organization are motivated to exceed performance expectations for reasons that amount to more than just the next raise in pay. Today’s Millennials place a high emphasis on achieving career success and doing so through an organization that recognizes their contributions. So how do successful organizations go about making that realization happen?
Communication. Effective communication is more than simply relaying information quickly and accurately. Effective communication is built upon establishing a two-way directional model. One of the most common frustrations expressed by the Millennial workforce includes decisions that are implemented without an opportunity for input and discussion. Your top talent should know that you value their opinions and their input has an effect on procedures and policies. Taking the time to include team members in the decision making process builds both enthusiasm and buy-in.
Growth. One of the key indicators of career success is measured through advancement in position, skill, and knowledge. For Millennials, upward mobility need not be a straight climb up the departmental ladder. By creating a positive relationship within your team and in partnership with your Human Resource Department, your employees should find opportunities for advancement across departmental divisions and throughout the organization.
Recognition. The Millennial workforce has come of age in a time where information is transmitted both continuously and instantaneously. Instead of focusing on year-end performance reviews, look for opportunities and innovative ways to provide positive reinforcement or offer re-direction that is applicable and delivered in the moment. Positive feedback can fuel high performance when it is both authentic and timely.
Experience. While many Millennials may only remain for 3 – 5 years in a given role, more than likely their reason for leaving is to advance their career and skills. Rather than forcing your talent to go outside the organization in order to widen their experience, develop mentoring opportunities, provide on-site access to educational classes, and encourage cross training.
Creating an atmosphere of engagement means developing a corporate culture that supports the needs of the individual as a person and values the contribution they make to the organization. By building a system of communication, offering opportunities for advancement, recognizing performance and expanding experience, employees engage with the organization not just as an interim step toward their goals, but as a long-term partner in creating a future of success.
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